The #1 Mistake Business Owners Make Implementing EOS
By Kyle Danner - February 06, 2020
Knowing all the benefits of the Entrepreneurial Operating System®, you may be considering implementing the system in your business. That’s an excellent idea. In fact, it could make the difference between your business barely scraping by or exceeding your wildest expectations.
But if you decide to implement EOS without the help of a Professional EOS Implementer™, let me offer you a word of caution. The way EOS transforms your team, your efficiency, and your business is well worth any difficulties you may face while transitioning to it. But what you might not realize is that the way you implement EOS in the beginning will determine how whether or not the system sticks.
Let me explain. Many business owners make mistakes during the implementation process—mistakes that end up making the process seem overly complicated, messy, and confusing. As a result, employees are less likely to embrace the new approach and dig in their heels.
The business owner has to fight to keep the system going. They’re frustrated, and they feel like their team doesn’t care about the business’s success. The employees are frustrated that they’re being forced to do something without understanding the value of it.
More often than not, the team goes back to what they were doing before, and after several months, the EOS process is forgotten entirely.
So what can you do to ensure your business transitions to EOS smoothly (without any kicking and screaming)? By avoiding this critical mistake, you can make your EOS implementation a success for yourself and for your team.
The Biggest Mistake To Avoid When Implementing EOS
When business owners implement EOS on their own, they often make a few simple mistakes. They move too fast. They take shortcuts. They try to do too much. Rather than 3-7 priorities, they pick 12. Instead of 5-15 measurables, they pick 20.
All of these mistakes can make the process more difficult than it needs to be. They’re also a symptom of a deeper problem: a problem that can derail the entire process. The issue isn’t that they don’t understand how EOS works, or that they’re just too busy to take their time with the transition. It’s a much deeper issue: They don’t trust the process.
Having a lack of trust in EOS, or any new system for that matter, is understandable. Business owners want results now. Actually, they want results yesterday. They feel the pressure to grow in sales, customers, and/or locations. They’re focused solely on this external growth, and for good reason. It’s the kind of growth they’re judged by. The kind of growth everyone else sees, including their banker.
But as they’re hyper-focused on external growth, they miss out on another kind of growth that’s even more critical. It’s more nuanced and is difficult to measure and appreciate. That’s internal growth. Internal growth is the time the leadership team (and everyone else in the company) needs before they can effectively handle more sales, customers, or locations. It’s the time they need to grow into their roles, adjust to a clearer vision, and a new set of expectations. It’s the kind of growth that comes from trusting the EOS process.
What’s painful for business owners about internal growth is that it takes time. The openness and honesty needed for team members to trust one another and to hold each other accountable doesn’t happen overnight. So how does an owner learn to “trust the process?” How can they shift their mindstate to focus on internal growth as well as external growth?
It Starts With The Weekly Meeting Pulse
Now I know what you’re thinking. How can a meeting foster the kind of internal growth a company needs? Everyone, especially business owners, would prefer anything to sitting through another meeting. But as Gino Wickman writes in Traction: Get a Grip on Your Business:
“...the Weekly Meeting Pulse is your opportunity to make sure that everything is on track. If you’re on track for the week, then you’re on track for the quarter, and if you’re on track for the quarter, then you’re on track for the year, and so on.”
The Weekly Meeting Pulse the part of the process that drives discipline and accountability. In turn, this builds a team whose members are open and honest with one another, and willing to hold each other accountable. That filters down to the rest of the company setting the stage to drive the external growth business owners ultimately seek.
The best part of the Weekly Meeting Pulse is the owner and leadership team can see where they’re on track with their priorities and their measurables and where they’re off track. Then, they spend the bulk of the weekly meeting solving issues so they’re back on track. That weekly check-in on progress makes it easier to “trust the process.” And that, in turn, makes it easier for everyone else to get and stay on board.
To learn more about the weekly meeting, watch the video here.
Need Help Implementing EOS In Your Business?
Transitioning to a new system can be incredibly stressful, and this applies to EOS as well. If your teams don’t understand the benefit, or if it seems like a lot of unnecessary work, you could face push back. You may not even realize you’re making mistakes in the process until it’s too late.
I’m here to help.
As a Professional EOS Implementor™, I’ll walk you and your teams through the process so everyone understands the value this new system will provide. Then, I’ll provide you with all the tools, tricks, and support you need to transition to EOS without the stress.
To get started, click the button below and schedule a meeting.